ProfitEdge Insights
Written for people who run the counter, the shop and the back office.
Practical guidance on operations, inventory, service, pricing and reporting — grounded in how independent retailers and dealers actually run, not in how software wishes they did.
Where to start
If you only read one, read the first one under Foundations. Everything else refers back to it.
Looking for something specific?
Browse by topic
Or browse by area. Everything here is filed under one of five — the same five the rest of the business is organized around.
Foundations
The ideas the rest of the work rests on — what to ask of your information, and of the system you already own.
Revenue
What brings money in — pricing, quotes, follow-up, and the commitments made to customers.
Operations
Inventory, service and how work actually moves through the business — where most of the cash and most of the delay live.
Administration
Controls, timing and the back office — and why month-end is usually decided weeks before month-end.
Executive
The owner’s view — where attention goes, which levers are worth pulling, and what the numbers are really saying.