For independent retailers and dealers

The profit is there.
We help you find it.

Pricing, inventory, service, the back office. We find what each one is costing you, then help you fix it with consulting, training and proven best practices.

Independent & vendor-neutral  ·  We work with the systems you already run

How we help

Consulting, training and software for independent retailers.

Start with one, take two, or run all three. Each one covers the same ground: revenue, operations, the back office and the owner’s view.

How they fit: training teaches your team what to look for, Vista applies it to your own numbers, then Vista and consulting measure, month over month, whether the business actually improved.

Consulting

Pricing, margin, inventory and operations, worked through alongside your team inside your business.

Training

Education for the people who run the operation, so the know-how stays in the business after we’re gone.

Vista Intelligence

Reads the data your business already produces and hands back a short, ranked list of what’s worth doing, and what each item is worth. Two applications so far: Margin Intelligence for what you charge, and Inventory Intelligence for what you’re carrying. Both read the data you already have.

Outdoor power equipment on display in an independent hardware store
Who we work with

Built for independent hardware stores and equipment dealers.

An owner close to the decisions, a parts counter, a service bay, and inventory that swings hard with the season. The problems are much the same across all of them, so the work is too.

Hardware & home centers

Outdoor power equipment

Farm & ranch

Rental & service

Also marine, powersports, RV and service-driven specialty retail.

At a turning point? Adding equipment · Taking over · Preparing to sell · More from your system

Free resources

Put a number on what it’s costing you.

Worksheets and calculators drawn from our articles, built to run on your own figures.

Worksheet · free with your email

Revenue Leak Worksheet

Unclaimed warranty, expired co-op, unbilled labor. Find the losses nothing records, and put a name next to each fix.

Calculator · no email needed

Margin vs. Volume Calculator

See how many more machines you’d have to sell to match a few points of parts margin. Runs right in your browser.

See all worksheets, checklists and calculators →

Why ProfitEdge

What makes ProfitEdge different.

No vendor commissions.

We don’t resell software or take a cut from suppliers. Vista works alongside whatever you already run.

A short list, in order.

Which prices, which parts and which processes to fix first. A ninety-page report helps nobody.

Advice, software and teaching, together.

Software alone doesn’t change habits, and advice alone fades. Consulting sets the direction, Vista keeps the numbers in view, and training gives your team the know-how, so the changes last.

People who’ve done the job.

Guidance from people who’ve run the counter, the service bay and the back office, in businesses built like yours.

Katherine Mitchell
Where the approach comes from

Katherine Mitchell

She ran the counter, the service department and the back office before she built any of this. Thirty years in independent hardware, home centers and outdoor power equipment, from the sales floor through operations and training. That’s where the approach behind Vista and the consulting work comes from.

More about Katherine →

Insights

Insights for independent retailers and dealers.

Loss prevention

Shrink Isn’t Only Theft

When the count comes up short, theft is the first thought. Often the stock was never there, or it left without anyone recording it.

Read all articles →

Start here

Let’s find the right place to start.

Tell us what’s on your mind: a margin that’s slipping, a season that didn’t go to plan, or a business you’re about to take on. The first conversation is free, with no obligation.

Prefer to talk?

(770) 215-4484hello@profitedgesystems.com

We reply to every enquiry within a day or two.